Complaints & Client Feedback

At Gerai Ltd., we are committed to providing excellent service. If you are not satisfied with any aspect of our service, we want to hear from you.

You can submit a complaint or feedback through our contact form, by email, or by post to our registered office address.

We aim to acknowledge all complaints within 2 business days and provide a full response within 10 business days.

If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.